A leading Indian real estate developer operating across North India had a well-defined SOP for taking a leased space from initial commercial discussions through leasing, on-boarding, fit-out, approvals, site execution and final handover.
We began building an understanding of their business before diving into technology.
How Crizzen designed an AI-enabled customer verification platform for a large financial services institution
For most of the internet era, competitive advantage came from getting closer to the customer: surveys, reviews, usage data, direct conversation. A new HBR piece by Graham Kenny and Ganna Pogrebna argues
that ground is shifting under that whole model. Increasingly, the first “conversation” a prospective customer has isn’t with your sales team or your website. It’s with an AI tool that researches, evaluates, and shortlists suppliers on their behalf, often before a human at your company knows the prospect exists.
Retail organizations are investing aggressively in digital systems, analytics platforms, and AI initiatives, yet the
The data is there. The decisions are not.
Manufacturing loses an estimated $3.1 trillion annually to data silos, with up to
Enterprise AI has entered the agentic era, where systems reason, plan, and execute complex multi-step workflows
Enterprise AI has entered the agentic era: systems that do not simply generate content but reason, plan, and execute
India’s credit market is undergoing a structural shift that demands urgent attention from banking leadership. A
